Your privacy matters to us. This Privacy Policy explains exactly what personal data big79 collects, how we use it, who we share it with, and how you can exercise your data rights as a player on big79.club.
Last Updated: January 2026This Privacy Policy ("Policy") describes how big79 ("we", "us", "our") collects, uses, stores, and protects the personal data of individuals ("you", "your") who register or interact with the big79 platform at https://big79.club. By creating an Account or continuing to use our services, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.
big79 is Indonesia's premier online gambling platform, offering sports betting, live casino games, slot titles, roulette, and esports wagering — all transacted natively in Indonesian Rupiah (IDR). To deliver a secure, personalized, and legally compliant experience to our members across Jakarta, Surabaya, Bandung, Medan, Semarang, Makassar, Yogyakarta, Bali, and beyond, we necessarily collect and process certain categories of personal data.
We take our data protection obligations seriously. This Policy has been drafted to give you a clear and complete picture of our data practices so that you can make informed decisions about your relationship with big79. If any element of this Policy is unclear to you, please contact our support team before proceeding — contact details are provided at the end of this document.
This Policy applies to all data collected through the big79 website, mobile-optimized web interface, customer support channels, and any other point of interaction between you and big79. It does not apply to third-party websites or services linked from our platform; those services operate under their own privacy policies.
For the purposes of this Policy, the following terms carry the meanings set out below:
| Term | Meaning |
|---|---|
| Personal Data | Any information that identifies or could reasonably be used to identify a living natural person, directly or indirectly. |
| Processing | Any operation performed on Personal Data, including collection, storage, use, disclosure, transfer, or deletion. |
| Controller | big79, the entity that determines the purposes and means of processing your Personal Data. |
| Processor | A third party that processes Personal Data on behalf of big79 under a contractual agreement. |
| Account | The member account created upon successful registration on big79.club. |
| KYC | Know Your Customer — the identity-verification process through which big79 confirms a player's identity and age. |
| Cookies | Small text files placed on your device by the big79 platform to support functionality, analytics, and session management. |
| IDR | Indonesian Rupiah — the sole transaction currency on the big79 platform. |
big79 collects the following categories of Personal Data from players and visitors:
3.1 Identity Data. Full legal name, date of birth, gender, and copies of government-issued identity documents (such as your Indonesian KTP — Kartu Tanda Penduduk — or passport) provided during registration or KYC verification.
3.2 Contact Data. Email address, mobile phone number, and residential address in Indonesia. This data is used for account management, transaction notifications, support communications, and promotional messaging where you have opted in.
3.3 Financial Data. Bank account details, e-wallet identifiers (DANA, OVO, GoPay, ShopeePay, LinkAja), and records of deposits, withdrawals, and transaction histories associated with your Account. We do not store full bank card numbers on our servers.
3.4 Gaming & Activity Data. Records of all bets placed, games played, wager amounts, win/loss outcomes, session durations, and bonus utilization. This data is essential for account settlement, dispute resolution, responsible gaming monitoring, and regulatory compliance.
3.5 Technical Data. IP address, device type, operating system, browser type and version, screen resolution, time zone, and referring URL. This data is collected automatically when you access big79.club and is used for security monitoring, fraud prevention, and platform optimization.
3.6 Communications Data. The content of messages you send to our support team via live chat, email, or WhatsApp, along with metadata such as timestamps and agent response records.
3.7 Preference Data. Language preferences, opted-in promotional categories, game-type preferences, and any self-imposed responsible gaming limits you configure through your Account dashboard.
We collect Personal Data through the following means:
big79 processes your Personal Data on one or more of the following legal bases:
| Legal Basis | Application |
|---|---|
| Contractual necessity | Processing required to create and manage your Account, settle bets, process deposits and withdrawals, and provide customer support. |
| Legal obligation | Processing necessary to comply with anti-money laundering (AML) requirements, KYC obligations, age-verification duties, and responses to lawful government requests. |
| Legitimate interests | Fraud detection, security monitoring, platform analytics, responsible gaming enforcement, and general business operations — where these interests are not overridden by your data rights. |
| Consent | Marketing communications, promotional emails, and non-essential cookie placement — where we rely on your explicit opt-in. You may withdraw consent at any time. |
We use the Personal Data we collect for the following purposes:
We will not use your Personal Data for any purpose materially different from those listed above without providing you with prior notice and, where required, obtaining your consent.
7.1 Service Providers (Processors). We share Personal Data with carefully selected third-party service providers who process it solely on our behalf and under binding data-processing agreements. These include:
7.2 Legal and Regulatory Disclosure. We may disclose your Personal Data to law enforcement agencies, financial intelligence units, regulatory bodies, or courts of competent jurisdiction where we are legally compelled to do so, or where such disclosure is necessary to protect the rights, property, or safety of big79 or third parties.
7.3 Business Transfers. In the event of a merger, acquisition, or sale of all or substantially all of big79's assets, your Personal Data may be transferred to the successor entity, subject to equivalent privacy protections as those set out in this Policy. You will be notified of any such transfer and of any material changes to data-handling practices.
7.4 No Sale of Personal Data. big79 does not sell, rent, or trade your Personal Data to unaffiliated third parties for their own marketing or commercial purposes. Any data sharing beyond the categories described in this section requires your explicit prior consent.
8.1 big79 retains your Personal Data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations.
8.2 As a general guide, the following retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account and identity data (KYC documents) | Five (5) years from Account closure |
| Transaction and financial records | Five (5) years from the date of each transaction |
| Gaming and bet history | Three (3) years from the date of each session |
| Support communications | Two (2) years from the date of each interaction |
| Technical and log data | Twelve (12) months on a rolling basis |
| Marketing preference records | Until withdrawal of consent plus six (6) months |
8.3 Where a legal hold, investigation, or dispute is in progress, relevant data may be retained beyond the standard periods until the matter is fully resolved.
8.4 Upon expiry of the applicable retention period, Personal Data will be securely deleted or anonymized so that it can no longer be associated with any individual.
big79 implements a layered set of technical and organizational security measures designed to protect your Personal Data against unauthorized access, accidental loss, destruction, or alteration:
While big79 employs industry-leading security practices, no system is completely immune to risk. You play an important role in keeping your Account secure — use a strong, unique password, enable 2FA, and never share your credentials with anyone.
10.1 big79 uses cookies and similar technologies (including pixel tags and local storage) to operate and improve the platform. Cookies are small text files stored on your device that allow our servers to recognise your browser on subsequent visits.
10.2 We use the following categories of cookies:
| Cookie Type | Purpose |
|---|---|
| Strictly Necessary | Essential for the Platform to function — session management, security tokens, login state. Cannot be disabled. |
| Functional | Remember your preferences such as language settings, display preferences, and responsible gaming limits. |
| Analytics | Aggregate, anonymized data on how players navigate the site — page views, session lengths, error rates — used to improve platform performance. |
| Marketing | Used to tailor promotional content to your interests, where you have consented. You may opt out at any time via your Account settings. |
10.3 You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies may impair Platform functionality. Disabling analytics or marketing cookies will not affect your ability to play games or process transactions.
11.1 The big79 platform integrates third-party game engines, payment gateways, and analytics tools. When you interact with these embedded services, data may be processed by the relevant third party under its own privacy policy. big79 is not responsible for the data practices of these third parties beyond the contractual safeguards we impose through our data-processing agreements.
11.2 Payment partners — including BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata, DANA, OVO, GoPay, ShopeePay, and LinkAja — process financial transaction data in accordance with their own regulatory obligations and privacy frameworks under Indonesian financial law.
11.3 Game studio partners (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Pocket Games Soft) may independently collect and process certain gameplay data in their capacity as independent data controllers for game-certification and RTP-audit purposes. We encourage you to review the relevant studio's privacy documentation where this is of concern to you.
12.1 The big79 platform is strictly for adults aged 21 and over. We do not knowingly collect Personal Data from any person under the age of 21. If you are under 21, you must not register an Account or use any service on big79.club.
12.2 If big79 becomes aware — through KYC verification, age-estimation tools, or any other means — that an Account is held by a person under 21, that Account will be immediately suspended, all balances forfeited, and all associated Personal Data deleted or anonymized in accordance with our data-minimization obligations.
12.3 Parents and guardians who believe their minor child has registered an Account on big79.club should contact our support team immediately at [email protected] so that the Account can be investigated and closed without delay.
21+ Only. big79 is an adults-only gambling platform. We take age verification seriously and apply both automated and manual checks to enforce this requirement.
As a big79 player, you hold the following rights in relation to your Personal Data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request" and include your registered username and a description of your request.
Request a copy of the Personal Data we hold about you and information on how it is being used.
Request correction of inaccurate or incomplete Personal Data held in your Account.
Request deletion of your Personal Data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
Request that we limit how we use your data while a dispute or verification request is being resolved.
Request your Personal Data in a structured, machine-readable format so that you can transfer it to another service provider.
Object to the processing of your Personal Data for direct marketing purposes or where processing is based on legitimate interests.
Where processing is based on your consent (e.g., marketing emails), withdraw that consent at any time without affecting the lawfulness of prior processing.
Request human review of any significant decision made about you solely through automated processing, including automated KYC rejection or fraud flags.
We will acknowledge all data rights requests within 72 hours and respond substantively within 30 calendar days. Where a request is complex or numerous, we may extend this period by a further 30 days, notifying you of the extension and reason.
14.1 big79 operates servers and engages service providers in multiple jurisdictions. Where your Personal Data is transferred outside Indonesia — for example, to cloud hosting infrastructure or international game studio systems — we ensure that such transfers are subject to appropriate safeguards including contractual data-protection clauses that impose obligations equivalent to those described in this Policy.
14.2 We take all reasonable steps to ensure that international data transfers do not result in a reduction of the data-protection standards applied to your Personal Data. Where a recipient jurisdiction does not offer a level of data protection comparable to international best practice, we apply additional contractual or technical safeguards to compensate.
14.3 By using the big79 platform, you acknowledge and consent to the transfer of your Personal Data to the jurisdictions in which our service providers operate, subject to the safeguards described in this section.
15.1 big79 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform services. When material changes are made, we will notify registered players via email and by posting a prominent notice on big79.club at least seven (7) days before the changes take effect.
15.2 The "Last Updated" date at the top of this document reflects the date of the most recent revision. We encourage you to review this Policy periodically. Your continued use of the Platform after the effective date of any amendment constitutes acceptance of the updated Policy.
15.3 If you do not agree with any changes to this Policy, you should cease using the Platform and contact support to request Account closure before the amended Policy takes effect.
For any queries, concerns, or formal requests relating to this Privacy Policy or the handling of your Personal Data, please reach out to the big79 data team through any of the following channels:
Our support and data team is staffed around the clock and includes agents fluent in both English and Bahasa Indonesia. Formal data rights requests submitted by email are acknowledged within 72 hours and resolved within 30 calendar days.
For data rights requests, please include your registered username, the email address associated with your Account, and a clear description of your request. This allows us to locate your records and respond as efficiently as possible.
Beyond the legal text, here is what our Privacy Policy means for you as a big79 member in practical terms.
Every byte of data exchanged between your device and big79's servers is encrypted with 256-bit SSL/TLS — the same standard used by Indonesia's leading banks and fintech platforms like DANA, OVO, and GoPay.
big79 will never sell, rent, or trade your personal information to advertisers or data brokers. Your data is used solely to operate your Account, process transactions, and keep you safe — nothing more.
Identity documents submitted for KYC verification are handled through encrypted channels, stored in access-controlled environments, and retained only for the minimum period required by our legal obligations.
Access, correct, export, or request deletion of your personal data at any time by contacting our support team. We respond to all data rights requests within 30 calendar days — no bureaucratic runaround.
We do not hold your data indefinitely. Every category of personal data has a defined retention period — transaction records are kept for five years, technical logs for twelve months — after which data is securely deleted or anonymized.
In the unlikely event of a data security incident affecting your personal information, big79 will notify you promptly and transparently — explaining what happened, what data was affected, and what steps we are taking to protect you.
Our support team is available 24/7 to address any data privacy concerns — or dive straight into the big79 platform and start playing today.
Sign In to big79 Visit FAQ Terms & Conditions